= Session =
Who Needs QA When You Have Users?
Congratulations! You shipped that feature. The deploy was green. The dopamine hit. Life was good… until the bug reports rolled in.
Now, you're looking at the customer reports and thinking, "Wait, how did they even manage that?"
In this talk, I'll share valuable lessons learned the hard way from cleaning up the messes created by my own code in production. I'll start by explaining how analytics can slice through the noise, why UI clues became my best friend, and how user complaints taught me more about UX than any spec ever did.
Because let's face it: everyone ships bugs, but not everyone learns from them.
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